Privacy Policy

Windsor Roofing Pros ('we', 'us', or 'our') respects your right to personal privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information obtained through our website, phone consultations, quote request forms, and in-person photographic roof evaluations across Windsor and Essex County, Ontario.

When you interact with our website or request a free written estimate, we may collect the following personal and property information: • Contact Information: Full name, telephone number, and email address. • Property Details: Street address, municipality (e.g., Windsor, Tecumseh, LaSalle, Amherstburg, Lakeshore, Essex, Kingsville, Leamington), building type (residential or commercial), and roof notes. • Technical & Usage Data: IP address, browser type, device details, and browsing patterns collected through cookies and analytical tools to optimize user experience.

We collect and use your data strictly for legitimate business purposes: • Providing and scheduling free written roofing estimates and property assessments. • Dispatching certified estimators and roofing crews to your job site. • Communicating project milestones, material delivery schedules, and job status. • Responding promptly to your customer service questions and feedback. • Complying with Canadian federal and Ontario provincial regulatory requirements. We NEVER sell, rent, or lease your personal information to third-party advertisers or telemarketers.

By submitting your contact information through our free quote forms or contacting our office at (807) 798-0008, you consent to our collection and use of your information as outlined in this policy. In compliance with PIPEDA, you may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our privacy coordinator.

We implement industry-standard administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or misuse of your personal data. Digital records are stored on secure servers with encrypted connections (SSL/TLS). Physical records related to estimates and completed roofing projects are stored in restricted-access facilities.

Our website uses standard cookies and analytical tracking technologies to enhance navigation, evaluate page traffic, and improve service delivery. You can configure your web browser to decline cookies, although certain interactive features of the website may function with limited efficiency.

Our website may contain links to third-party tools, manufacturers, or municipal resources. We are not responsible for the privacy practices or content of external third-party websites. We encourage you to review their respective privacy notices upon visiting.

Under Canadian privacy law, you have the right to request access to the personal information we hold about you and request corrections if any details are inaccurate. To submit a privacy inquiry or update your records, please contact us at info@windsorroofingpros.com or call (807) 798-0008.