Windsor Roofing Pros
Accessibility Statement
Inclusion & Accessibility

Accessibility Statement

We are committed to providing an accessible, inclusive digital and customer service experience for all homeowners and commercial clients in Ontario.

Last Updated: September 4, 2026
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1. Our Commitment to Equal Access

Windsor Roofing Pros is committed to ensuring digital accessibility for individuals of all abilities. We continually review and improve the user experience for everyone, applying relevant accessibility standards under the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
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2. Measures to Support Accessibility

We take the following proactive measures across our digital platform: • High-Contrast Color Schemes: Text and interactive controls feature strong contrast ratios exceeding WCAG AAA standards for optimal readability. • Accessible Typography: Utilizing scalable, clean typography with generous line-heights and defined hierarchy. • Descriptive Alternative Text: Architectural and roofing photographs feature descriptive alt text for screen reader compatibility. • Keyboard Navigation: Logical tab index navigation and visible focus rings across all interactive buttons, links, and quote forms. • Clear Form Labels: Form fields in our lead estimation workflow include associated labels and screen-reader assistance cues.
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3. Conformance Standard & Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. Our website aims for full conformance with WCAG 2.1 Level AA standards and complies with the customer service requirements established under Ontario's AODA regulations.
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4. Alternative Communication & Support Channels

We recognize that individuals have diverse communication preferences. If you experience difficulty reading or navigating our online quote tools, you can access our roofing estimation and customer service through several alternative channels: • Phone Consultation: Call our Windsor office directly at (807) 798-0008, where our team can take your project details by phone. • Direct Email Inquiries: Email our customer care department at info@windsorroofingpros.com. • In-Person Written Walkthroughs: Our estimators can provide printed large-format written estimates and photographic portfolios during on-site assessments.
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5. Feedback & Accessibility Requests

We welcome your feedback on the accessibility of Windsor Roofing Pros. If you encounter accessibility barriers or have suggestions on how we can improve our digital platform, please let us know: • Telephone: (807) 798-0008 • Email: info@windsorroofingpros.com • Location: Windsor, Ontario, Canada We strive to respond to all accessibility inquiries within two business days.

Notice to Clients & Property Owners: This document reflects the operational and legal standards of Windsor Roofing Pros in Essex County, Ontario. For specific contractual agreements or project estimates, written documentation provided prior to commencement shall prevail.

Accessibility Inquiries

Need Assistance Navigating or Requesting an Estimate?

Our friendly Windsor team is ready to assist you by telephone or email. We are dedicated to making our services accessible to all.